Cancellation charges/fees

a firm supply some goods to customer but due to some reason it was cancelled by customer and firm refund the 80% amount and charge 20% as cancellation fees
how do we record it ?
Replies (9)
Quick Summary
This discussion explores how to account for cancellation fees when a customer cancels an order. The main question is whether to reverse the entire sale and book the fee as income, or to reverse only 80% of the transaction. Participants suggest methods for recording the 20% cancellation charge, including raising an invoice for the fees.

Whether you want journal entry or manner to deal such transaction.
I think firm should be raise the invoice of charges and buyer must get itc on this transaction.
I don't think the query is for GST

What is everyone talking here. There is assurance type warranties and service type warranties and cancellation provisions involved here. Plus customer options!

I forgot the main thing, 

Cr cancellation charges 

Dr. Customer/debtors/receivablez

 

Sale 100, refund 80, cancellation, 20! 

It's like a ... 

Debtor Dr. 100

Cr sales 100

Cr. Note 80

Dr. Sales 80

And 

Dr loss on customer  cancellation

Cr. Bank. 

But 

Bank 20 Dr

Sales 20 Cr

I'm a genius! 

 

 

 

 

 

 

It's ridiculous. Is it under a contract?
I want to ask that whether the whole transaction of sale is reversed and then we book the cancellation charges as income ,or just reverse the transaction at 80%
Reverse the transaction @ 80%

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