a firm supply some goods to customer but due to some reason it was cancelled by customer and firm refund the 80% amount and charge 20% as cancellation fees how do we record it ?
What is everyone talking here. There is assurance type warranties and service type warranties and cancellation provisions involved here. Plus customer options!
I want to ask that whether the whole transaction of sale is reversed and then we book the cancellation charges as income ,or just reverse the transaction at 80%