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AUTOMATICALLY LOG OUT on report.insight.gov.in as soon as try to click on any button

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Pawan Mittal

CA Final

444 Points Posted on 05 December 2023

repot.insight.gov.in portal not working. Unable to file online response of section 133c through the portal after login through TAN no. As soon as I click on any button on portal it shows me that "Your session has expired."

please let me know the solution of the same problem. Because as soon as i login to that portal though TAN login then it does not allow me to do any activity. As i try clicDk on any button there. The message "Your session has expired." appears on the screen and automatically log out.

Replies (12)

Quick Summary

Users are encountering an issue on the report.insight.gov.in portal where they are automatically logged out with a "Your session has expired" message immediately after clicking any button. This prevents them from filing online responses to notices. Several users have reported the problem, and initial suggestions included using incognito windows, but this did not resolve it for everyone. Clearing browsing history, cache, and cookies has been suggested as a potential fix, and some users have reported the portal is now working.

Manish

878 Points Posted on 05 December 2023

Isn't login done using PAN on this portal?

Pawan Mittal

CA Final

444 Points Posted on 05 December 2023

I have to file response to the NOTICES u/s 133C, which can done only through report.insight.gov.in i.e. through TAN login only. The option to reply the notice is available through TAN login only.

Manish

878 Points Posted on 05 December 2023

Ok. Try opening in private or incognito window with pop up blocking disabled.

Pawan Mittal

CA Final

444 Points Posted on 05 December 2023

Thank you Sir, it worked.

yogesh T G

accountant

36 Points Posted on 08 December 2023

not working in incognito window also, Pls let me know any other option,

Sharad Diwedi

22 Points Posted on 09 December 2023

I am facing the same error. If anybody knows solution please share.

yogesh T G

accountant

36 Points Posted on 09 December 2023

try now, its working now, i submitted 30 minutes back, its working

Jaishankar Soni

.....

27 Points Posted on 10 December 2023

I am preparing its XML file while apearing error -"XML could not be generated. Schema Validation Failed". I am using latest utility. please help me.

K BHEEMA REDDY

COST ACCOUNTANT

126 Points Posted on 11 December 2023

I have also faced the same problem . So Clear Browsing history and clear cache and cookies...so it is working.

K BHEEMA REDDY

COST ACCOUNTANT

126 Points Posted on 11 December 2023

Sir,

can we submit through utility or can we submit through online response submit.. Because XML is not generated. it showing error like XML is not generated and schema validation is failed.