Amount deducted for incomplete order

Yesterday I ordered for one sweater and paid through Airtel payment, but order is not copleated, how your order incomplete message comming after receiving the amount

 

 

Replies (2)
Quick Summary
A customer paid for a sweater via Airtel Money, but the order was not completed. They are seeking information on why the amount was deducted despite the order being incomplete and where they should direct their complaint to resolve the issue and recover their funds.

Perhaps l, this is not right platform for such queries. All the best.

Where should we complaint for that, amount is deducted from our account

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