A turn of the screw
There was an industrialist whose production line inexplicably breaks down, costing him millions per day. He finally tracks down an expert who takes out a screwdriver, turns one screw, and then - as the factory cranks back to life - presents a bill for £10,000.
Affronted, the factory owner demands an itemised version. The expert is happy to oblige: "For turning a screw: £1. For knowing which screw to turn: £9,999."
Author: Oliver Burkeman in "The Guardian Weekend", 13 August 2011
after reading this story i remember henry foly
1. Division of work – work and tasks should be perform by people specialized in the work and similar tasks should be organized as a unit or department.
2. Authority – delegated persons ought to have the right to give orders and expect that they be followed.
3. Discipline – workers should be obedient and respectful of the organization
4. Unity of command – employees should receive orders from only one person with authority
5. Unity of direction – the organization and employees are dedicated to one plan of action or set of objectives.
6. Subordination of individual interests to the general interest – organizational conflict should be limited by the dominance of one objective.
7. Remuneration – although Fayol provides no guidance on pay, the organization must recognize the economic value of employees and that their economic interests are important.
8. Centralization – whether an organization should be centralized or decentralized depends upon such factors as communications and the importance of who should make the decision.
9. Scalar chain – authority in an organization moves in a continuous chain of command from top to bottom.
10. Order – everything, people and resources, has a place that it belongs.
11. Equity – fairness is important in management-employee relations
12. Stability of tenure of personnel – turnover is disruptive; shared experience is important
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