10 E and refund

first thing is that the 10E should be submitted before processing of the return (ideally one should submit 10 E first and then Return should be submitted). Also , in return, one should fill the amount of the relief (computed in 10E) in the relevant colum.
please check whether you have filled that column in return.

Now you can file an online rectification request with above mentioned considerations and they will give you your due refund.

I have done both , submited form E before filing return and claimed the amount

then just make sure your forms have been submitted properly and then file a rectification request

ok thank you Ratan sir

Mr. Biju please can you forward a Form 10E calculator for me please.

you can use easytax income tax preparation software by Sudheer Kumar sir

I will try . thank u.

https://financialcontrol.in/tax-relief-under-section-891-on-salary-arrears/