This document is the Reserve Bank of India's Master Direction on Credit Card and Debit Card Issuance and Conduct, effective from July 1, 2022. It outlines the comprehensive regulations for issuing and managing credit and debit cards in India. The directions cover applicability, definitions, eligibility criteria for card issuers, governance frameworks, issue procedures, underwriting standards, types of cards, closure processes, interest rates, charges, billing, and customer conduct. It's a vital resource for banks, Non-Banking Financial Companies (NBFCs), and anyone involved in the credit and debit card industry.
Master Direction - Credit Card and Debit Card - Issuance and Conduct Directions, 2022 #pdf