Requirement of customer due diligence and need for maintenance of records

Last updated: 07 December 2016

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RBI/2016-17/173 DBR.AML.BC.No.44/14.01.001/2016-17 December 06, 2016 All Regulated Entities (REs) Dear Sir/Madam, Requirement of customer due diligence and need for maintenance of records It has been reported that, of late, a lot of customers are approaching banks for re-activation of dormant accounts. 2. In this regard, we invite attention to paragraph 24.2 (ix) of theMaster Circular on Customer Services in Banks dated July 1, 2015, requiring that operatio

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Notification No : 44/14.01.001/2016-17

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