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UCBs - Furnishing Remitter Details in Pass Book/Pass Sheet/Account Statement for Credits received by Customers through NEFT/NECS/ECS


 Notice Date : 26 October 2010

 UCBs - Furnishing Remitter Details in Pass Book/Pass Sheet/Account Statement for Credits received by Customers through NEFT/NECS/ECS

 

RBI/2010-11/244

UBD. CO. BPD (PCB) No. 18 /12.05.001/2010-11

October  26, 2010

 

Chief Executive Officer

All Primary (Urban) Co-operative Banks

 

Dear Sir / Madam,

 

Furnishing Remitter Details in Pass Book / Pass Sheet / Account Statement for

Credits received by Customers through NEFT / NECS / ECS

 

The Reserve Bank has been receiving several complaints about incomplete details about the remitter (or beneficiary) and / or the source of credit (or debit) in the pass books / pass sheets / account statements resulting in customers not being able to identify the source of credits, particularly where multiple credits are afforded to their accounts through these products.

 

2. In this connection, we enclose a copy of the circular DPSS (CO) EPPD No.788 /04.03.01/2010-11 dated October 8, 2010 issued by the Department of Payment and Settlement Systems of the Reserve Bank of India indicating the information to be provided in the passbook, account statements etc. issued to the customers. The instructions in the above circular have been issued under the powers conferred on the Reserve Bank of India by the Payment and Settlement Systems Act, 2007 (Act 51 of 2007) and banks may ensure compliance with the requirements latest by January 1, 2011.

 

Yours faithfully,

(L.M.Kamble)

General Manager

Encl: 2

 

 

Guest
on 27 October 2010
Notification No : UBD. CO. BPD (PCB) No. 18 /12.05.001/2010-11
Published in Others
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