Quick Summary
In the year 2023, theCentral Board of Direct Taxes (CBDT), Department of Revenue, Ministry of Finance, has taken many citizen-centric initiatives throughout the year. The CBDT has furthered initiatives through reforms by focusing on taxpayer outreach, assistance through active helpdesks, and has embraced faceless processes, showcasing a commitment to transparency and efficiency. The revamped national website and other digital initiatives have also contributed to an overall improved taxpayer expe
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FAQ :
The CBDT focused on taxpayer outreach, assistance through active helpdesks, and embracing faceless processes to enhance transparency and efficiency.
Gross tax collections reached Rs. 12.67 lakh crore, a 17.7% year-on-year increase, while net collections stood at Rs. 10.64 lakh crore, a 23.4% growth.
Over Rs. 2.03 lakh crore was refunded, and more than 3.43 crore Income Tax Returns (ITRs) were processed within seven days.
The CBDT introduced initiatives like TIN 2.0, expanded pre-filling of ITRs with more taxpayer data, and the facility for filing updated returns.
The CBDT enhanced its e-filing Helpdesk, provided support through various channels including 24x7 availability during peak periods, and launched extensive taxpayer outreach campaigns via social media, email, and SMS.
The faceless regime was further streamlined, with significant numbers of faceless assessments (4.58 lakh), penalties (4.80 lakh), and appeals (2.25 lakh) completed.
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