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PM to launch two innovative customer centric initiatives of RBI on 12 November Prime Minister Shri Narendra Modi will launch two innovative customer centric initiatives of the Reserve Bank of India on 12 November, 2021 at 11 AM via video conferencing. These initiatives are the RBI Retail Direct S
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FAQ :
The Prime Minister is launching the RBI Retail Direct Scheme and the Reserve Bank - Integrated Ombudsman Scheme.
The RBI Retail Direct Scheme aims to increase access for retail investors to the government securities market, allowing them to invest directly in securities issued by the Government of India and State Governments.
Investors can open and maintain their government securities account online with the RBI free of charge.
The scheme aims to improve the process for resolving customer complaints against entities regulated by the RBI.
The central theme is 'One Nation-One Ombudsman', featuring a single portal, email, and address for customers to lodge complaints.
Yes, a multi-lingual toll-free number will be available to provide information on grievance redress and assistance for filing complaints.
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