IT Department creates dedicated e-mail ids for registering grievances under the Faceless Scheme



Quick Summary
The Income Tax Department has introduced specific email addresses to help taxpayers register grievances related to pending cases under the Faceless Scheme. This initiative aims to enhance taxpayer services in line with the Taxpayers' Charter. Separate email addresses are available for faceless assessments, penalties, and appeals.

In a move aimed to further improve taxpayer services in alignment with the Taxpayers’ Charter, the Income Tax Department creates dedicated e-mail ids for registering grievances in respect of pending cases under the Faceless Scheme.

New Email IDs for Faceless Scheme Grievances

Grievances can be furnished as under:

  • For Faceless assessments: samadhan.faceless.assessment@incometax.gov.in;
  • For Faceless penalty: samadhan.faceless.penalty@incometax.gov.in;
  • For Faceless Appeals: samadhan.faceless.appeal@incometax.gov.in.

FAQ :

The new email IDs have been created to allow taxpayers to register grievances concerning pending cases under the Faceless Scheme.

For grievances related to faceless assessments, please use samadhan.faceless.assessment@incometax.gov.in.

Grievances regarding faceless penalties can be submitted to samadhan.faceless.penalty@incometax.gov.in.

The dedicated email for grievances related to faceless appeals is samadhan.faceless.appeal@incometax.gov.in.

This change is part of the department's effort to improve taxpayer services, aligning with the principles of the Taxpayers' Charter.




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