Quick Summary
National Consumer Helpline receives 3,981 GST 2.0 related calls; 31% are queries and 69% grievances NCH reports majority grievance related to Milk price, followed by electronic goods, LPG and petrol1,992 GST-related grievances have been forwarded to the Central Board of Indirect Taxes and Customs (
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FAQ :
The National Consumer Helpline (NCH) received 3,981 calls related to GST 2.0.
69% of the calls received by NCH were consumer grievances, while 31% were queries.
The majority of grievances pertained to milk pricing, followed by electronic goods, domestic LPG cylinders, and petrol prices.
No, fresh milk is already exempt from GST. UHT milk has also been exempted following recent GST rate reforms.
No, domestic LPG has continued at a 5% GST rate with no change in the applicable GST rate for household consumers.
No, petrol is outside the purview of GST, meaning its price is not affected by GST reforms.
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