Govt Contemplates Dual Bids for GST Hardware and Software Support in March 2024



Quick Summary
The Indian government is preparing to overhaul its Goods and Services Tax (GST) technology support. In March 2024, they will invite bids for a new service provider, with a view to potentially splitting the contract into separate hardware and software consultancy roles. This move aims to reduce reliance on a single entity, following earlier implementation challenges with the current provider, Infosys, whose contract ends in September 2024. Ernst & Young is consulting on the Request for Proposal.

Government to Overhaul GST Technology Support, Invites Bids for Next Provider in March 2024 The Indian government is set to usher in a new era for Goods and Services Tax (GST) technology support by inviting bids for the next service provider in March 2024. The move aims to reduce dependency on a
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FAQ :

The government plans to invite bids for new GST technology support providers in March 2024.

The government wants to reduce dependency on a single entity and has faced implementation challenges and glitches in the past with the current provider.

The government is contemplating separating the contracts for hardware and software consultancy providers, rather than having a single provider for both.

Infosys is the current technology support provider for GST, and their contract is set to conclude on September 30, 2024.

The upcoming bids will be invited for a contractual period of seven years.

Yes, Ernst & Young has been appointed as the consultant to help formulate the Request for Proposal (RFP) and assess the feasibility of having two GST support providers.




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Finance news reporter covering taxation, GST, income tax, business compliance, and economy updates. I simplify complex financial topics into easy-to-understand articles for professionals, taxpayers, and business owners on leading finance and tax platforms.

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