FM Sitharaman Urges CBIC to Simplify GST Registration, Expedite Grievance Redressal



Quick Summary
Finance Minister Nirmala Sitharaman has called on the Central Board of Indirect Taxes and Customs (CBIC) to simplify the GST registration process and improve how taxpayer grievances are handled. During a recent conclave, she emphasised the need for technology-driven, seamless registration and prompt resolution of complaints. The Minister also stressed the importance of expediting investigations, preventing tax evasion, and reducing cargo dwell times to boost trade.

Union Minister for Finance and Corporate Affairs chairs Conclave with Principal Chief Commissioners, Chief Commissioners and Director Generals of CBIC, in New Delhi Presentations were made on performances of CGST and Custom zones w.r.t. key statistics on registration, statistics on return filing, refunds, scrutiny of returns, GST audit, investigation, indicators on customs, like dwelling time for import and export, grievance redressal and vigilance and the overall performance of CBIC Union Fin
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FAQ :

The Finance Minister urged the CBIC to simplify the GST registration process, making it easier, more seamless, and transparent for taxpayers, particularly by using technology and risk-based parameters. She also suggested dedicated helpdesks for GST registrations.

The CBIC has significantly reduced the average time for grievance disposal to just 9 days, well within the 21-day stipulation. They also dispose of 95% to 97% of CPGRAMS appeals within 30 days, ranking them among the top 5 central ministries for CPGRAMS performance.

The CBIC is working to reduce dwell times for imports and exports, increase cargo facilitation through the Risk Management System, and has launched the ICETAB device for export examination to lower transaction costs and improve turnaround times.

The national average for GSTR-3B filing stood at 94.3% in FY 2024-25. GST evasion detected grew to ₹2,23,170 crore in FY 2024-25, with voluntary payments totalling ₹28,909 crore.

The Finance Minister called for the speedy closure of investigations for Customs & CGST cases and emphasised the need to prevent tax evasion and wrongful Input Tax Credit claims.




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Finance news reporter covering taxation, GST, income tax, business compliance, and economy updates. I simplify complex financial topics into easy-to-understand articles for professionals, taxpayers, and business owners on leading finance and tax platforms.

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