FM Calls Upon the Management of Public Sector Banks to Gear-Up for Providing More Efficient and Cost Effective Customer Services Leveraging the Technological Capabilities

Last updated: 12 March 2012

Also Urges them to Provide their Undivided Attention on Human Resource Development Matters to Emerge as Strong and Viable Financial Institutions The Union Finance Minister Shri Pranab Mukherjee said that good customer service is the heart of banking service delivery. He said that banking is predominantly a customer oriented business and good customer service is the key to banks growth and stability. The Finance Minister said that with enhanced competition amongst banks, customer servi
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Finance news reporter covering taxation, GST, income tax, business compliance, and economy updates. I simplify complex financial topics into easy-to-understand articles for professionals, taxpayers, and business owners on leading finance and tax platforms.

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