The Finance Ministry, led by Nirmala Sitharaman, held a meeting with Infosys, the developers of the new Income Tax portal, along with tax professionals and other stakeholders. The discussion focused on the numerous technical glitches and user issues encountered since the portal's launch on June 7th. Infosys acknowledged the problems and provided timelines for resolving issues like e-proceedings and TDS statements, assuring a more user-friendly experience.
A meeting was held between senior officials of the Finance Ministry and Infosys on 22.06.2021 on issues in the new Income Tax Portal. The meeting was presided over by Union Minister for Finance Corporate Affairs Minister Smt. Nirmala Sitharaman. Union Minister of State for Finance Corporate Affair
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FAQ :
Senior officials from the Finance Ministry, along with Infosys representatives, tax professionals from across the country (including ICAI and AIFTP), and other stakeholders met to discuss the issues.
The new e-filing portal 2.0 of the Income Tax Department went live on June 7th, 2021.
The meeting was held to address the numerous technical glitches and problems faced by taxpayers and tax professionals since the launch of the new Income Tax portal.
The Finance Minister exhorted Infosys to work on making the tax portal more humane and user-friendly, address all issues without delay, improve services, and redress grievances on priority.
Infosys mentioned they are working on issues such as e-proceedings, Form 15CA/15CB, TDS statements, DSC, and viewing of past ITRs, with expected resolution timelines.
Yes, it was decided that the timelines provided by Infosys to redress the issues would be placed in the public domain in due course.