The Central Board of Indirect Taxes and Customs (CBIC) has issued a warning to taxpayers regarding fraudulent attempts to collect customs duty payments into personal bank accounts. They have clarified that Indian Customs will never contact individuals via calls or messages requesting such payments. All official communications from Indian Customs will include a Document Identification Number (DIN) that can be verified online.
The Central Board of Indirect Taxes and Customs, via their official Twitter handle, has bewared the taxpayers on paying duty in a personal bank account and has clarified that the Indian Customs never calls or sends messages for paying duty in a personal bank account. Read the official Tweet below:
Don’t fall prey to Fraudulent calls, sms or emails!
Indian Customs never calls or send message for paying duty in a personal bank account. All communication from Indian Customs contain a Document Identification Number (DIN) which can be verified online.

FAQ :
The CBIC is cautioning taxpayers against paying customs duty into personal bank accounts, as this is a fraudulent practice.
No, Indian Customs never calls or sends messages for paying duty in a personal bank account.
All official communication from Indian Customs contains a Document Identification Number (DIN), which can be verified online.
You should not fall prey to fraudulent calls, SMS, or emails and should not make payments to personal bank accounts.