Windows pc problem - please help!

Christopher Clark (NA) (55 Points)

22 July 2012  

When I open my laptop only the Windows 7 logo appears then nothing else comes next except black screen. There's not even any options to choose from. I also tried putting the Windows installer and reformat it but after clicking on the "Install Now" button it's just keep loading for life. I don't know what to do. Please help.