Who is liable to pay GST if bank charges excl GST for minimum balance

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In joint SB a/c bank chages for minimum maitannce in a a/c clouser where of was requested by super senior citizens and balance was brought to 0 in one a/c to then RM, who promised to do by comming to home did not come and left services.
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Unless the bank officer reverses it, it has to be paid by customer.

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