We have despatched material from Delhi to Ludhiana through transport with valid waybill but transporter kept materials at their Delhi godown forgot to deliver material to customer. Now waybill and time limit of extend is also expired and transporter is asking me for new waybill.
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Quick Summary
A shipment from Delhi to Ludhiana is delayed because the transporter failed to deliver the goods and the waybill has now expired. The transporter is requesting a new waybill, but generating a new one for the same invoice number is proving difficult due to portal errors and expired time limits. The recommended solution involves issuing a credit note against the original invoice, creating a new invoice, and then generating a fresh e-way bill.
Ewaybill against the same invoice cannot be generated again. Only option is to raise a c/n against the existing invoice, generate a new invoice and ewaybill.