What to do if I am unable to register on income tax e-filing website?

Yogesh Kini (Tax Consultant) (86 Points)

26 December 2018  

Respected all members, 

I am unable to register on Income tax E- filling website due to the error message displayed is "Enter Valid 6 digit Pin Code" and unable to process it further. I have also verified my Registered address (mentioned below) with Local jurisdiction Officer, it is same as I am providing for registration process and also forwarded these query with Local Juridication Officer but the authority said to contact Efiling authorities. I also had conversation for the related query with help-desk (Online Contact us desk of General Queries and E-filling) and the authority suggested me to send the documents and error screenshot on help-desk mail. I am trying to contact the department for last 15 days and also posted in grievances portal to resolve the error but I couldn't got positive response. 

Kindly provide me suggestions on this query.

Thank You