Unable to register at income tax efiling website

CA. CS. Khushboo Dodhia Vora (Practicing Charatered Accountant)   (125 Points)

15 May 2013  

Hi all,


For one of my clients, I am trying to register his PAN on https://incometaxindiaefiling.gov.in.

PAN, Surname, Mobile no and Email Id are madatory fields to start with the basic registration process.

The website is not accepting Surname which i am putting. I am putting same surname which is mentioned on the PAN Card.

How do I resolve this? Kindly guide