Unable to match kyc in traces

Rajib Chakraborty (5 Points)

05 June 2017  

I am trying to update the profile in traces user, then a window appear to mach the kyc of challan. but after entering the correct data its returning a messege challan does not match but same data entering from software to get console file etc. it is correct and fetch the console file etc, please help how to match the kyc of challan in traces.