Unable to download GSTR2A Excel file

Hi Satya,

This “File generation is in progress” error for downloading GSTR-2A Excel is a known issue that some users face, especially during peak filing periods or portal maintenance.

Here are some steps and suggestions you can try to resolve or workaround this issue:

1. Try Alternative Browsers or Clear Cache

Use a different browser (Chrome, Firefox, Edge).
Clear your browser cache and cookies and try again.

2. Use GST Offline Tools or APIs

Some third-party GST software providers allow you to download GSTR-2A data via APIs.
If you have access to any GST accounting software, try downloading GSTR-2A through that platform.

3. Check Portal Status

Sometimes GST portal undergoes maintenance or updates which delay file generation.
Visit GST Portal's official Twitter handle or GST website announcements for any maintenance updates.

4. Download JSON and Convert

You can try downloading GSTR-2A in JSON format (if available) and use offline tools to convert JSON to Excel.

5. Retry Later

Sometimes waiting a few hours or the next day resolves the issue as the backend file generation completes.

6. Lodge Another Grievance

Since you already lodged a grievance, you can escalate by:
- Calling GST helpdesk (_______).
- Send an email to grievance @ gst.gov.in with your ticket number and a detailed explanation.