Tax on EPF withdrawal after age 60

Sanjay s sakalley (Director) (42 Points)

02 January 2022  

I withdrew EPF in June 2020 when my age was 60+, EPFO deducted TDS @ 10% even though I had provided form 15H.  No satisfactory answers came on filing queries on EPFO portal. It was peak Covid-19 time so I had no option to personally visit their office. The query responses mentioned lockdown etc and that I could claim refund of TDS in the ITR. 

The EPF  was accumulated between 2013 and 2017. I left that company in 2017 and didn't opt for PF in my next company. 
My understanding was that EPF withdrawal after completing 5 years of service or after age 60 was exempt from income tax. 
kindly advise the correct position