Tax demand because CPC could not find self assessment payment

if you receive a tax demand because the IT department couldnt find the challan number what should you do?

"mismatch  between tax credits claimed and allowed"

"challan is not available for AY"

if you have entered the challan number properly in ITR and paid full taxes and they are mentioning that they couldnt find the payments.

please suggest

 

Replies (2)
Quick Summary
If you've received a tax demand because the CPC couldn't locate your self-assessment payment, despite you having paid in full and entered the challan details correctly, you should first verify your records. Check Form 26AS and your challan copy for any errors in the assessment year or PAN. If everything is in order on your end, you can dispute the demand online by selecting an appropriate reason like 'Demand paid and Challan has CIN' and uploading your supporting documents.

Check your form 26AS. Check copy of challan. Check if you are sure of no mistakes on your part like assessment year / pan number in challan etc.

If you are correct, under outstanding demands, disagree to the demand and upload supporting documents.

Dear sir

Thanks for the response.

If it is 100% correct then in disagree to the demand, which reason should I choose? There are many relevant reasons:

- "Demand paid and Challan has CIN (without open challan details)"

- "Demand paid and Challan has CIN (with open challan details)"

- "Others"

which should I choose?

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