Service request option is not working

Hello members,

I tried to file condonation request but no new request is creating by system. kindly suggest how to further proceed?

thanks beforehand.
Replies (3)
Quick Summary
Users are reporting that the online service request option for filing condonation requests is not functioning. The consensus is to proceed by physically sending the condonation application directly to the AO (Assessing Officer) or your jurisdictional CITI. This manual approach is recommended as a workaround for the system issue.

Physically send condonation request to AO or your jurisdictional CIT
I am agree with Pravin
You have to file manually condonation application to AO

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