Sale return

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hi, we received sale return, what buyer gave us a tax invoice and mention on it other service and charged 18% IGST. But in the sale invoice, we had charged 12% IGST.
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Credit note is to be raised by the supplier against sales return u/s 34 of CGST Act. Where within time limits mentioned, GST could be reduced, with condition that recipient must reduce his ITC. 

Above process followed by customer is incorrect. Suggest to reject his invoice, and raise CN with 12% GST against sales return

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