ROF MUMBAI

Hi Neha,

This issue of not being able to view the notarized form after uploading on ROF Mumbai site is a common glitch sometimes faced by users.

Here are a few suggestions that might help:

1. Clear Browser Cache and Cookies: Sometimes old data causes display issues. Try clearing your browser cache or use incognito/private mode and check again.

2. Try Different Browser: If you’re using Chrome, try Firefox or Edge. Certain browser settings or extensions can cause display issues.

3. Wait for Processing: Sometimes the system takes some time to process and reflect the uploaded form in the “View” tab. Wait for a few hours or even a day and check again.

4. Check Upload Confirmation: Ensure you received a successful upload confirmation or acknowledgment number after submitting the notarized form.

5. Contact ROF Mumbai Helpdesk: If the issue persists beyond 24-48 hours, raise a ticket or contact their support for assistance. They can check if the document is properly linked to your account.

6. File Size & Format: Double-check the uploaded file format and size conform to the ROF Mumbai guidelines.