my ITR return ay 2021-22 has been processed with refund 30 days ago. but till date refund has not credited. enquiring in refund status it shows records not found what can I do
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Quick Summary
Your Income Tax Return (ITR) for AY 2021-22 was processed with a refund due 30 days ago, but you haven't received it. When checking the refund status, it indicates 'records not found'. To resolve this, ensure your bank account is pre-validated in the 'My Profile - My Bank Account' section of your income tax portal, as refunds cannot be credited to unvalidated accounts.
Check whether your Bank Account is prevalidated or not in My profile - My Bank Account section, unless the account is not prevalidated Refund will not get credited