Refund of money in export sales

550 views 2 replies

Hi,

    We have done an export sale to the customer in United states, we have received the excess money than the sales value quoted in the invoice, which is a error done by the customer, credit excess cash in the bank.  The Banker is Asking the original Firc Copy . The same is been missed by ourselves.

On for refunding the cash to the customer , we have missed the orginial FIRC- document, . Is there any further process to refund the amount to customer.

 

Please help urgent

Replies (2)
Since you have the Export Invoice and other Documents, the bank should help you in this regard with a copy of FIRC. The bank also need that transaction to be scored off with FIRC.

 Agreed  with shibu
 


CCI Pro

Leave a Reply

Your are not logged in . Please login to post replies

Click here to Login / Register