Hey guys, I'm a developer who has been building a practice-management side project for small and mid CA firms, and I'd really appreciate the community's input before I go further. I'm not promoting anythin, genuinely trying to understand the problem from people who live it.

For those of you with 50–300 clients: during GST/ITR season, what is the actual bottleneck in your process?
- Is it knowing which clients haven't filed yet?
- Is it getting clients to send documents on time (and re-reminding them without embarrassing the relationship)?
- Is it organizing the files that do come in (WhatsApp PDFs, scanned copies, emails) into something your team can actually process?

I built a small tool around the idea that clients should never have to "set up an account" just to hand over documents, they get a single secure link, upload, and you get notified. It also auto-reminds clients before deadlines and escalates if they don't respond. It's free and I'm giving it to early firms in exchange for honest feedback, I'm not here to charge you.

The honest question: is this a problem you'd pay to solve, or is it just "a part of the job" you've accepted? I genuinely want to know what's real versus what I'm assuming. Thank you in advance, and apologies if this reads as promotion, that's not my intent.