Problem with efiling ITR-1 for AY 2023-24

Today (23rd June) I tried to e-file online for AY2023-24 using ITR1. But I am getting stuck after few steps.

After following through the first few pages of the form, I got the question:

"Are you filing the income tax return for any of the following reasons?"

I selected: "Taxable income is more than basic exemption limit", and then clicked proceed.

I am getting "Page Not Found" error.

Is it the same experience for others? Is it a transient issue, or is the software still not ready? Thanks in advance,

Replies (3)
Quick Summary
A user is encountering a 'Page Not Found' error when attempting to e-file their ITR-1 for AY 2023-24, specifically after indicating their taxable income exceeds the basic exemption limit. They are seeking to know if this is a widespread issue or a temporary glitch. Suggestions include clearing browser cache, trying a different browser, or restarting the filing process.

Which utility you are using? is it Excel?

Better file it online, bit more user friendly.

I am filing online, and I am getting "Page Not Found" error in the process.

Since u r filing on line and facing error, clear catch data from browser restart and start fresh new filing, also try changing browser


.

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