we also faced same problem, But we had file the same through e return intermediary and they dont require any such passwords, with these you can have your last acknowledgment number and then you can change the password as well as contact details.
Dear Friend,
We also facing the same problem but as per the new information regarding this,you can apply for the new password in following manner:-
Please provide the attested scanned image of the following documents to verify the credentials:-
1. Copy of the PAN card assessee.
2. One more Government issued identity card in the name of assessee.(voter id card/Driving licence/Aadhaar card/ Passport / )
3. One address proof of the assessee.
All the above mentioned copy of the documents should be attested by a Gazetted officer or a Notary public and scan all these documents and
send the same to validate @ incometaxindia.gov.in with the request for change of password. The reset password will be sent to the requested mail id
after verifying the credentials.
With Regards
CA Mishty
Gaurav ji,
I received this information from a senior professional at Bangaluru, i will ask him the source and revert the same and i appreciate your warm response .
Regards
CA Mishty
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