Online ITR 1 filing

I am filing online ITR 1, directly through the portal, of one of my client, but the issue I am facing is that, his personal details are not shown in the ITR form i.e. Name Surname PAN Card.
All the details are properly registered on his profile.
Please help me what to do in this scenario.
Replies (13)
Quick Summary
This discussion addresses a common issue encountered when filing ITR 1 online: missing personal details like name and PAN on the e-filing portal. Participants suggest checking PAN card details against the tax database, potential technical glitches, and clearing browser cache. The original poster confirmed the issue was resolved after seeking help.

His name is not registered with e filing website. Register then it will come automatically.
Might be technical issues. Try again.

Else go to profile option and check his name as per PAN.

Name printed on the PAN card can be different from full name as per tax database
Dear Sayasachi Mukherjee, his name is registered without that how can i login to his profile and file the return???
It's technical issue try again after some time.
I am facing this issue since 3 days...

Connect with the help desk for this technical glitch. 

You can also use the Twitter handle of the IT dept. for faster response. 

Clear all temp files and cache files and try again
Details not shown online just after first time registration, wait for 24 hours and same will be available on portal
Queriest is in the filing process that means he has already registered in e filing.

@ Akhat Varaiya

Before filling Income details there will be personal details.

If name is not coming in the personal details then it is technical issue.

If the name is coming and it's not matching with PAN Card then there is no issue
@ CA Rashmi Gandhi first time registration was done on 8th May, 2022 and even today i am facing the same issue.

I also faced the same issue but same is resolved later on, so please recheck it.

Are you still facing the issue ?
Yes the issue is now resolved and i was able to file the ITR and thank you everyone for helping me with the same.

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