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Online ITR 1 filing

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229 Points Joined June 2019
I am filing online ITR 1, directly through the portal, of one of my client, but the issue I am facing is that, his personal details are not shown in the ITR form i.e. Name Surname PAN Card.
All the details are properly registered on his profile.
Please help me what to do in this scenario.
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On 17 May 2022 at 00:21 Report
Replies (13)
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Profession Business
28196 Points Joined May 2017
His name is not registered with e filing website. Register then it will come automatically.
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On 17 May 2022 at 05:30
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CFO- at NHTF
58280 Points Joined August 2012
Might be technical issues. Try again.

Else go to profile option and check his name as per PAN.

Name printed on the PAN card can be different from full name as per tax database
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On 17 May 2022 at 07:42
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229 Points Joined June 2019
Dear Sayasachi Mukherjee, his name is registered without that how can i login to his profile and file the return???
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On 17 May 2022 at 08:12
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729 Points Joined December 2021
It's technical issue try again after some time.
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On 17 May 2022 at 15:50
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229 Points Joined June 2019
I am facing this issue since 3 days...
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On 17 May 2022 at 16:05
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Chartered Accountant
5010 Points Joined March 2020

Connect with the help desk for this technical glitch. 

You can also use the Twitter handle of the IT dept. for faster response. 

1 Reply
On 17 May 2022 at 17:33
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CFO- at NHTF
58280 Points Joined August 2012
Clear all temp files and cache files and try again
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On 17 May 2022 at 17:50
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Chartered Accountant
86505 Points Joined April 2011
Details not shown online just after first time registration, wait for 24 hours and same will be available on portal
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On 17 May 2022 at 22:33
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CFO- at NHTF
58280 Points Joined August 2012
Queriest is in the filing process that means he has already registered in e filing.

@ Akhat Varaiya

Before filling Income details there will be personal details.

If name is not coming in the personal details then it is technical issue.

If the name is coming and it's not matching with PAN Card then there is no issue
1 Reply
On 18 May 2022 at 07:57
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229 Points Joined June 2019
@ CA Rashmi Gandhi first time registration was done on 8th May, 2022 and even today i am facing the same issue.
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On 18 May 2022 at 08:02
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Chartered Accountant
86505 Points Joined April 2011

I also faced the same issue but same is resolved later on, so please recheck it.

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On 22 May 2022 at 12:05
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CFO- at NHTF
58280 Points Joined August 2012
Are you still facing the issue ?
1 Reply
On 22 May 2022 at 17:12
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229 Points Joined June 2019
Yes the issue is now resolved and i was able to file the ITR and thank you everyone for helping me with the same.
1 Reply
On 24 May 2022 at 11:17

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