Not receiving email OTP on time when verifying representative assessee request

Email OTP takes about an hour, or even more. Verify with mobile OTP or get Aadhar OTP they are just 6 digits.

Thanks for your prompt reply. The problem when verifying representative assessee registration request is that there's no option to choose between Aadhaar OTP or any other type. Both mobile OTP and e-mail OTP are mandatory for verification!!

Yeh. Wait for system to stabilize. Till then file grievance, if they can expedite the solution.

Good luck.......

Same issue even im facing today. Any luck ?

As of now no resolution, File complaint under 'Grievance'

Yesterday Email OTP received after 6 hours!!!

facing the same issue.. email otp is not received. only mobile otp received, waiting for a solution. if any one has solution please help

Try to do registration after 10pm , you will receive email otp. 

I'm trying to register a representative assessee on the portal. However for verifying the request it needs a mobile OTP and e-mail OTP. I'm receiving the Email OTP but not getting the mobile OTP within the 15 min time limit after which the OTP expires. The registered mobile number is active.

Is this on traces portal? Was your issue resolved? 

Is this on traces portal? Was your issue resolved?