Need to change Email ID

While Creating User at MCA i am received a message that user id already created. So i want to Change the email ID of the director but dir-3 is not yet activated because DIN is allotted last month only. Anyone please suggest me the solution 
Thanks In Advance

Replies (1)

If your director’s email shows “User ID already created,” you cannot create a new account with the same email unless you reset or release it.

✔ Try “Forgot User ID” → Recover account → Change email

✔ If not possible → Raise MCA Helpdesk Ticket → They will reset/remove old email

✔ Then create new MCA user with correct email

✔ Proceed with DIR-3 KYC after that

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