Itr refund status

BoneyM Kurian (Sales Manager) (21 Points)

07 March 2019  

Hi,

Have filled my ITR on July 31  and acknowledged the same by 01 Aug itself. Usually the refund happened in a couple of month where as this time so far no action. Upon checking the status the website is saying that  : 

  1. Your assessing officer has not sent this refund to Refund Banker.
  2. If this refund has been sent by your Assessing Officer within the last week, you may wait for a week and again check status.

I have not received any reply to grievance sent to AO { email id received as per record } and none of my calls were answered

Can anybody guide me here 

Regards,

Kurian