Hello, I am facing this Error: Please enter Residential/Office Phone Number. when I press the Proceed to Validation button. It is not a required field still it wont left me pass through this step. Do you guys also face this error or its me only?
FYI. It wont accept mobile number in that field & I don't have a Landline phone.
Thanks
Nidhi, It does not accept mobile number.
Thanks Nidhi for confirming, I will wait a few days for them to fix this , if not then will proceed with 0s
You just remove the 91 from the residential phone number cell.
Yes. It works.
How Harshada pls tell
If your mobile no is 982612345
Then erase 91 and in place of 91 enter first 2 digit of your mobile no like 98 and after that enter the next number
Like this 98 _ 2612345
I faced this exact problem this year (AY 2023-24) for ITR-2 & thanks to the 2-years old solution in this thread I was able to work it out. This error is an algorithmic bug because the field that throws the error is not even a mandatory field. Interestingly, I filled the same form last year but this field did not throw an error for me then. Anyway, thank you all for the solution.
You can try 12345678 (Use as many digits as required)
Hello can anyone please give any possibile solution for this
Hi CS26kit How you solve this error because I am getting this error and i have tried all above steps but not able to solve help me
Hi All,
We can save it by simply removing 91 from 'Residential/Office Phone Number with STD/ISD code' field.
CAclubindia
