ITR-2 JSON upload gives "Caught Error Description as null" error

Quick Summary
ITR-2 JSON upload error "Caught Error Description as null" occurs despite validation success. Cause: description fields exceeding 50 characters (e.g., EI section). Reduce text to 50 or fewer characters to fix upload and e-verification.

Icould finally submit my ITR-2 today. Exactly same error. More than 50 characters in one descripttion field which I reduced and e-verified successfully.

Error in this website now !

My same message repeated thrice. Regret for the inconvenience.

@ Pramod Shrawage 

Congratulations on your winning the marathon at last.

can you pls let us know, which field it was

@ Rohit Gupta

This thread is about the MAD ITR-2 utilities of AY2025-26.

Wait for the Utilities of AY2026-27, which may have new issues and will need expertise of this forum members.

Regarding your query, it was Section EI that gave trouble to many filers. 

We have already given solution in other threads of this Forum, in July 2025, search for those threads.

The Excel utility’s “OK” checks validate its own entries; they do not guarantee the portal will accept the generated JSON. First confirm that the utility and JSON are for the same assessment year and that both are the latest versions. Then download a fresh utility, re-import or re-enter the data, generate a new JSON, and try uploading it in a supported browser after signing out and back in. Avoid editing the JSON manually.

If it still fails, note the exact utility version, assessment year, time of attempt and a screenshot of the error, then raise an e-filing portal grievance with the JSON and validation details through the portal’s helpdesk/grievance facility. The generic “null” message does not identify which field or validation is failing; without the assessment year and utility version, a specific known defect cannot be confirmed.

This is a useful workflow to troubleshoot before completing an ITR filing and checking portal acceptance. Manual return preparation and repeated validation are difficult; automation can reduce repetitive work while keeping professional judgment in control. At Jir AI, our 2,000+ AI agents and 650+ integrations streamline GST, ITR, TDS, TCS and other compliance workflows, helping reduce manual workload by up to 70%. WhatsApp us to explore the workflow: https://wa.me/message/3HVOZ7HIY4ESC1

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