ITR 1 with Refund filed but return not processed yet

A user filed their ITR 1 for AY 2020-21 with a refund claim in mid-August but has not yet received their refund or any communication from the department. They are seeking advice on what actions to take, questioning if there are general delays in refund processing for this assessment year. Suggestions include waiting longer, lodging a grievance, or contacting the IT department directly.