We, GlobeCom One Communications Pvt. Ltd. are a regular tax payers & have filed our IT returns with 3CA/CB and 10 I timely on 21st Oct 2020. As per MAT and tax computation we had a refunds of Rs. 3.90 Lacs. We revised the returns on 3rd November 2020 but the portal is showing under process for the refunds since 8th Sept 2021. We raised several requests under grievances on the IT portal but nothing has been figured out. The complaints tickets will get closed automatically & resolved by their own without any satisfactory reply. Could anybody suggest what is the reason of long delay or any better way to process the refunds or to understand the reason.
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