INCOME TAX REFUND TO LEGAL HEIR AS BANK VALIDATION FAILED

This discussion addresses the complex issue of an Income Tax refund for a deceased individual where the original bank account is closed and the legal heir's bank details have failed validation. Despite updating all information, the refund remains pending. The advice given is to formally report the issue in writing to the concerned Income Tax Officer (ITO) to facilitate the refund release, as online channels and phone calls have proven ineffective.