Income Tax paid but payment showing failed

ITR 827 views 12 replies

Dear Sir, 
I have paid my Tax . Its huge amount. CRN is genrated, Bank reference number is there , BSR number is there and tax challan receipt is also genarted in Payment history. But in the Challan generated section, Payment status is shown as failed. Even Form 26/A/s in also not showing that amount.

Banks says , transaction is successful and amount is also debited . Its been 6 days now ever since i paid . 

Please suggest what to do next ?

Need your guidance.

Thanks & Regards

Prashant

Replies (12)

File Grievance...                     

@ Prashant Murdeshwar

Try checking the AIS and 26-AS for AY2026-27.

The Self Assessment Tax paid now would show up in these.

Rajan Ji, Self assessment tax paid is for AY 2025-26 while filing the retrun.That should be show up in repsective year. Howver, i checked , its not shwoing up  in any of these . AY 2025-26 and Ay 2026-27 also.

 

@ Prashant Mudreshwar

Any payments made in FY2025-26 (including Self Assessment tax) are showing up in AIS, 26-AS for the AY related to it.

This has been confirmed.

AIS updating takes a few weeks even.

You can also verify payment status from the epayment section in IT-portal. And redownload the Challan.

Sir, Thank you for the confirmation. I wasn't aware of this. 

My payment is cleared . Bank also says payment is successful.

CRN generated .Bank Reference and BSR code is also there . But in Generated Challan Section- payement status is shown as Failed, Screen shot is attached. 

This payment for Fy-2024-25 and AY 2025-26. Payment is not visible in both 26as and AIS of  2025-26 and 2027 -27. Hence this support rrquest

Screen shot of the  same is attached 

@ Prashant 

Plz read fully what I wrote in my last reply.

AIS updating is sometimes taking few weeks.

Check in I T portal ePayment submenu.

Hope, you know how to check. If not, Google for steps to check ePayment in I T Portal.

@ Rajan,

I did not find the ePayment menu, Rather there is a menu called Epay Tax. Under which there are 3 menus namely saved Challan, Genrated Challan, Payment History. 

The attachment which i shared with you is of Generated Challan and  status there is failed. However, BSR code and other details are genrated in the Payment History.

 

Googled too but no such menu found .If you can help me to find that sub menu would be of grerat help

Thanks

Check this thread:-

https://www.caclubindia.com/forum/paid-tax-amount-cin-generated-and-challan-downloaded-but-crn-showing-status-payment-failed-613854.asp

@ Prashant Murdeshwar

You finally succeeded in getting the payment confirmation + downloaded the challan [receipt] from the I-T Portal ?

Thank you Rajan Ji,

I could able to downlaod and the as informe dbu you the amount started reflecting in AIS -AY-2026-27 now. Thank you

@ Prashant Murudeshwar 

I am glad my advice helped in solving your very disturbing issue.

As I already mentioned to @ Sahana, when a large amount is to be paid to I-T Department On-line, breakup the total amount into number of small amounts and pay.

It increases time required to make the payments, but one does not get into big headache if a huge amount gets stuck somewhere inbetween bank and the i-t department .

Sure Rajan JI, Thank you so much and I will keep this in mind next time .


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