Income Tax Filing after Portal Deadline

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One of my friends is supposed to have filed his IT returns for AY 24-25 because his income became taxable for the first time and he had TDS that is refundable as well. Unfortunately he had nobody to guide him and the portal also has no option to file original returns for AY 24-25 now. How do we approach this issue? Should a grievance be filed?

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Quick Summary
A friend missed the deadline for filing their income tax returns for AY 24-25, their first time being taxable. The portal no longer allows original filings for this period. The discussion explores options like filing a grievance or sending an intimation to the assessing officer about the difficulty, especially if a refund is due or there's a net tax liability. It also touches upon how to send such intimations and the possibility of filing a return in response to a Section 143(1) intimation.

Whether there is any refund claim or net tax liability?

He can send an intimation to the assesing officer stating his difficulty.In response to sec 143(1) the assesse cxn file the return

How is this intimation sent? Through the email provided, pertaining respective jurisdictional officer, in the Portal?

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