Income Tax Department Website Error While Importing 26AS

38 views
User Avatar

5 Points Posted on 31 August 2026

Hi i am trying to import Form 26AS on the tax-related software, but the process is failing with the following message:

“Currently experiencing difficulty in receiving a response from the Income Tax Department website.”




It also mentions that the issue could be due to an incorrect system time zone/date/time.

My system date, time and time zone appear to be correct, but I am still unable to import 26AS.

Is anyone else facing this issue today?
Is this a temporary issue with the Income Tax Department portal, or is there any workaround to successfully import 26AS?

0 Reply Share Follow
On 31 August 2026 at 13:05 Report
Replies (3)
Quick Summary
Users are encountering an error when trying to import Form 26AS into tax software, with the Income Tax Department website citing difficulties in receiving a response. While system date and time appear correct, the issue persists. Potential causes and solutions include disabling VPNs/proxies, retrying during off-peak hours due to portal traffic, updating tax software, checking localhost port communication, and ensuring the system time zone and sync are correctly set to UTC+05:30.

User Avatar

pro badge online

Finance/Compliance Consultant
69739 Points Posted on 31 August 2026

  • Disable VPN/Proxy: The IT Department portal blocks automated queries coming from non-Indian IPs or VPN network ranges. Turn off active VPNs or custom DNS services.

  • Portal Traffic: Server congestion or scheduled portal maintenance frequently causes request timeouts. Retry fetching during off-peak hours (early morning or late night).

Reply
On 31 August 2026 at 13:30
User Avatar

pro badge online

Finance/Compliance Consultant
69739 Points Posted on 31 August 2026

  • Update Software: Income Tax Department frequently updates portal CAPTCHA protocols and API endpoints. Ensure your tax filing software is updated to the latest build version.

  • Localhost Port Check: The error popup originates from localhost:81. Ensure no background service or firewall/antivirus rule is blocking local port communications between your browser extension and the desktop software.

 

Reply
On 31 August 2026 at 13:30
User Avatar

pro badge online

Finance/Compliance Consultant
69739 Points Posted on 31 August 2026

  • Time Zone: Ensure system time zone is strictly set to (UTC+05:30) Chennai, Kolkata, Mumbai, New Delhi.

  • Time Sync: Go to system settings (Date & Time), turn Set time automatically off and back on, and click Sync now to force alignment with time servers. An out-of-sync system clock breaks SSL/TLS handshakes with the Income Tax portal servers.

Reply
On 31 August 2026 at 13:31

Leave a Reply

Your are not logged in . Please login to post replies

Click here to Login / Register  

Recent Topics :

  1. Loan & Joining bonus to new employees Chief Ma
  2. Income Tax NUDGE Notice – Gift of Shares fro
  3. Is DIR-3KYC Needed
  4. Looking for a study buddy intermediately Jan 2027
  5. How to correct a NIL GST return filed by mistake w
  6. Is it legally permissible not to report F&O lo
  7. Query on FCTRS
  8. APPLICABILITY AND BREAKDOWN OF GST COMPLIANCE ON S
  9. Advance for supply of goods
  10. Question for members: how do you manage client doc

More recent discussions | Post

Related Topics :

Loading