Help required!!!

Industry 1440 views 13 replies

 

Dear All Champions....

 

I am in little bit confusion, my boss has asked me to prepare organisation chart / future path / processes / controls...... and present to him along with suggestion / loop holes / weakness / solutions / recommendations 

 

Nature of business: Restaurant bisness

 

Can any one of you please help me to accomplish this task.

 

Even if any one can help me in prsentation i.e., list of points / slides in which i can arrange the matter and present the same to my boss.

 

Best Regards,

Replies (13)

Internal audit check list attached

 

and

u also think that how to make fruad ..so that you can make controls in that area

Thanks ganeshbabu... 

i dont have idea on restaurent business but i did 5 star hotels internal audit...

let me share some areas which i have done/introduced  in my client place..

 

Gas --

There is a possibility for collusion between employees of hotel and gas agency .

Fraud may be happen at the time of refilling gas cylinders..

how: employees who are collude with gas agency may handover the gas cylinders to agency with using the entire cylinder..means they may  return for refilling like this

Recommendation: Frame a policy in such a way gas cylinders should be weighed when returning and getting cylinders from gas agency..and that records should be maintained as a register 

Do possible.... I definatelty consider this point...

Thanks

Water:

as per water act see whether they will come under act perview.

if they comes i guess they need to file returns with departement..i dont have much information regarding this u search internet abt this,,

and while purchasing water generally water will be purchased in the units as water tanks..

in such cases care should be taken that wheteher water tanks enters hotel with completely filled

to be verified by time office of hotel

Agreed sirji...

Returnable register:

it is actually a register to be maintained at time office of the company to record list of items which is going out of hotel and required to be return back to hotel

say..

some repair..

or hotel people may take some utensils and other valuable materials at the time of catering outside.

said register to be recorded with giving due details about  descripttion of item which is going out of hotel gate,and who is the receiver of items,and who authorised to take items out of hotel,whether he is competent to do so..and what is the purpose of taking material out side say repair or catering what ever to be mentioned clearly

and expected date of return of material to be mentioned and the same to be follwed up by the management(internal audit departement)

There may be chances that items goes out of hotel saying that it is repair,or caering or some what purpose and they will not return back to hotel..They may sell it off outside and can make some money

In the same way some other register also requireed to be maintained to track items which are going out of hotel

whether those items going out of hotel with proper authorisation

whether person authorises it is competent to do so

We can call this as NON RETURNABLE REGISTER

Noted sirji... If you have some files where all these points are captured, you can share me the same on deepak_gangwani @ hotmail.com

Originally posted by : Deepak

Noted sirji... If you have some files where all these points are captured, you can share me the same on deepak_gangwani @ hotmail.com

you better seek help of your boss..he might have seen some cases in his experiance..so that you can improve controls ,i dont gues all thesse documented any where as its is practce what we did in client place..

if it is available it will available in caclub search in caclub for this using caclub searchengine which will be available in the top right of our website

And one more important point is 

HEALTH CHECK UP TO COOKING STAFF

As it is restaurent so everybody will expects tasty and at the same time Healthy food.

So it is the management responsibility of Management to conduct Health check ups to people who are engaged in the work of "cooking" to "serving" staff..I mean from Master chef to steward in hotel.

 

I know my friend...

but i am short of time to complete this and it is always better to invite views of others....

 

Thanks and regards

At the time of physical verification of stores:

 

it is not our objective to check whether stock quantity as per books and in physical are same..we should add some others areas to it,

-->Check whether there is segregation of veg and non-veg products in their stores..

(Veg means Blue coloured mark will appear ,and red colour dot mark will appear on non-veg products)

-->quality should be checked

--->check is there any items lying in stores which is out of expiry date

--->Whether materials are issued from the stores with approval of authorised person..and whether person who authorised to issue materials are competent to do so..


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