GSTR 9C Digital signature Issue/ Invoke signing not working

Users are experiencing persistent issues with the GSTR 9C offline utility (version 1.6), specifically with the 'Initiate signing' step failing to activate the 'Open emsigner' link. Despite trying numerous troubleshooting steps, including re-installing EmSigner and Java, and adjusting browser settings, the problem remains unresolved for many. Suggestions shared include ensuring the latest utility version is used and checking CA membership number formatting, though these haven't worked for everyone.