General
340 Points
Joined April 2010
I complained to GSTN and they asked me to do the following:
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Resolution: Dear taxpayer, it is regarding issue where GSTR2A data is showing as zero in Table 8A of GSTR9 form, first you need to save your form GSTR9 data. When you are done with saving your form GSTR9 data, we request you that please do not to click on "Compute Liabilities" button. And check the status next day for data in Table 8A of GSTR9 form. Please raise a new ticket for any other issue. Team GSTN.
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I followed above steps and waited for a day but it did not work. But then I did additional steps as follows and after 2 days it worked.
It addition to above steps I also went to "Returns Dashboard", Selected year "2018-19" / Month March. Then click Search and then click "Comparison of Liability declared and ITC claimed". System will begun some calculation.
After doing above wait for 1-2 days. And figures should appear in table 8A
In short: Do not click "Compute Liabilities" and follow above steps. And wait for 2 or 3 days.