GSTR-2A Shows 3B not filed but actually files

Being a QRMP scheme GST filer, i've filed GSTR-3B for the period oct-23 in the month of Jan-24, but my customer says that while viewing his Oct Gstr-2a in Dec-24 also, it displays  GSTR-3B filing status as No. But ive filed my GSTR-3B in Jan-24 itself..despite providing all proofs for filing 3B in Jan-24 by Gst portal return status and submitted 3b copy also. He still sticks to Gstr-2a and deducted GST amount. How is it possible that GSTR-2A shows filing as N despite 3b filed. How to prove that 3B is filed.

Replies (1)
  1. Check the GST portal for any errors or discrepancies in the filing status. 
  2. Verify that the GSTR-3B return was successfully filed and acknowledged by the GST portal.
  3. Provide the customer with the necessary documentation, such as the GST portal return status and subitted 3B copy, to prove that GSTR-3B was filed.
  4. Contact the GST helpdesk or support team

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